Modernizing PwC's Learning Platform
Complete overhaul of PwC's learning platform to improve usability and enhance overall user experience.
Product Design Intern
June - August 2024
PwC Products & Tech
300,000+
Challenge
The original PwC learning platform had an outdated interface that was difficult to navigate, making it challenging for users to manage their learnings effectively and further their career. Our task was to simplify the user journey and incorporate modern design principles to make the platform more user-friendly.
Results
The current platform helps users close skill gaps with adaptive, personalized learning pathways based on their function, level and role.
Integrating Platforms
During my internship, I also worked on PwC's AI-enhanced productivity platform used by over 100,000 employees. This platform is central to employees’ everyday needs and integrates various features with complex functionalities. The main challenge was improving the interface that effectively connects these features while ensuring a seamless and intuitive user experience.
My focus was designing the integration between PwC’s new learning platform and the AI platform. This required a deep understanding of how different systems interact. I had to balance technical constraints with user needs, ensuring that the interface facilitated a smooth connection.
This challenge taught me the importance of integrating complex functionalities in a user-friendly way and the value of iterative design and collaboration. It highlighted how understanding system interactions and user needs is crucial for creating impactful and effective solutions.
